Healthcare Solutions

UA&I is dedicated to enhancing healthcare experiences for patients, clinicians, and payers by streamlining complex workflows and securely integrating data.

We believe that by providing individuals with the information they need to make informed decisions, we can help improve the quality of care and reduce healthcare costs. This is one of the most significant missions in UA&I’s history.

AI: Transforming healthcare

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UA&I's health solutions

Customer Service AI

Enhance patient care with AI-driven assistants that provide 24/7 support for common medical inquiries, appointment scheduling, and resource guidance.

By reducing wait times and offering personalised assistance, healthcare organisations can improve patient satisfaction, engagement, and operational efficiency across their services.

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Internal AI Agents

Streamline essential administrative tasks such as appointment scheduling, record-keeping, and patient data processing through AI automation.

This technology frees up staff time, boosts accuracy, and ensures smoother operations in healthcare facilities, reducing the need for manual intervention.

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Phone Answering AI

Facilitate effective communication between healthcare providers, patients, and stakeholders with AI tools that manage real-time inquiries.

This reduces the administrative burden of handling routine questions and ensures accurate, consistent responses, allowing staff to focus on more complex patient care.

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AI Consulting

Not sure where to start with AI? Our expert consulting services guide you in integrating AI technologies tailored to the specific needs of your healthcare organisation.

From optimising workflows to improving patient satisfaction, we’ll help you unlock AI’s potential and drive efficiencies.

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Workflow Automation

Transform the way your healthcare organisation operates by automating key processes such as patient documentation, approval workflows, and reporting.

Our AI-powered workflow solutions reduce errors, increase productivity, and allow your team to focus on improving patient outcomes and operational efficiency.

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Training & Education

Prepare your healthcare workforce to leverage AI tools with tailored training programs.

Equip your staff with the skills needed to effectively implement AI technologies, leading to enhanced operational efficiency, improved patient care, and greater overall impact within healthcare organisations.

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Transforming Healthcare AI

Healthcare organisations—from hospitals and clinics to diagnostic centres, pharmacies, and specialised care providers can harness our intelligent AI solutions to streamline complex processes, drive innovation, and deliver an exceptional patient experience.

Why UA&I?

Continuous Innovation: In today’s rapidly evolving healthcare environment, every provider must innovate continuously to enhance patient care and stay at the forefront of medical advancements.
Operational Alignment: Healthcare organisations require robust, AI-powered tools to streamline operations, adhere to budgetary constraints, and meet clinical as well as financial targets.
Superior Patient Experience: Our solutions deliver seamless, multi-channel interactions that foster trust, build lasting patient loyalty, and elevate the standard of care.
Accelerated Performance: Empower your organisation to expedite service delivery, optimise patient care processes, and effectively integrate administrative, clinical, and support operations.

Our SaaS AI Approach for Healthcare

Accelerated Innovation: Leverage our AI-enhanced solutions to fast-track innovation across the entire healthcare delivery chain, ensuring quicker adaptation to emerging needs and technologies.
Integrated Operational Planning: Our tools enable you to align clinical operations with budgetary and performance targets, ensuring that every decision is informed by accurate data.
Intuitive Interfaces & Integration: Benefit from user-friendly interfaces and seamless integration with existing systems, reducing implementation times and minimising disruption.

Optimise Care Delivery Execution in the Cloud

Enterprise-Wide Alignment: Coordinate clinical operations and resource planning across your entire healthcare network—from patient admission to discharge and ongoing care.
Automated Process Management: Streamline and automate routine processes such as appointment scheduling, prescription management, and service requests to enhance operational efficiency and patient satisfaction.
Enhanced Collaboration: Foster tighter collaboration between clinical teams, administrative departments, and external partners by integrating patient care, support services, and operational management.

Build Patient Trust with AI-Powered Experience

Exceptional Patient Journey: Deliver an outstanding patient experience throughout the entire care continuum—from the initial consultation to ongoing support and follow-up care.
Proactive Patient Engagement: Identify and engage with patients who may benefit from preventive care or timely intervention, ensuring personalised treatment plans and improved health outcomes.
Standardised Care Processes: Implement consistent, data-driven protocols to streamline patient care and enhance treatment outcomes, fostering a more reliable and efficient healthcare service.

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