Navigate AI with help from your ally
Speak to an expert now. Whether by phone, email or video call, we’re ready to help you get going, answer questions or point you in the right direction.
What we do
Customer Service AI
Lauren-AI
Instantly resolve customer inquiries across all your touchpoints and enhance you business with 24/7 support that works to fit your needs.
Internal AI Agent
Leo-AI
AI-driven employees to automate repetitive tasks. Freeing your time, enhancing efficiency, and ensuring 24/7 productivity.
AI Student Support
Albert-AI
Empower students with 24/7 multilingual support freeing educators to focus on inspiring potential. Trusted, innovative AI that’s always approachable.
Assistance. How much support do you need?
Common questions
1
Why do I need a chatbot for my small business?
Yes. Your customers expect instant answers, even at 3am.
Here's what a chatbot does for you:
- Answers 80% of questions automatically
- Captures leads while you sleep
- Frees up your time for growing the business
- Works in multiple languages for international customers
- Never calls in sick or takes holidays
Think of it as your most reliable team member.
2
What does it cost?
One low price gets you every feature.
No hidden fees. No surprise charges. Just transparent pricing.
You choose:
- Monthly subscription: Predictable budget
- Pay-as-you-go: Only pay for what you use
Support packages are available on top if you need extra help.
3
How do I get tools up and running?
Book a call with us. We'll reply by end of day.
Usually we can deploy your chatbot the same day.
Here's how it works:
- You book a 15-minute call.
- If it's DIY you spend on average 30 mins setting it up.
- You're live and you can optimise it as you like.
or
- You book a 15-minute call.
- We set everything up for you.
- You're live and helping customers, within a day.
4
Which plan is right for me?
Depends on your biggest challenge:
Money-short? → DIY plan Set it up yourself. We provide clear guides.
Knowledge-short? → Support plan We handle the technical bits. You focus on your business.
Time-short? → Full support plan We do everything. You just watch it work.
The less time and technical knowledge you have, the more support you'll want.
5
How long does it take?
Your chatbot can be live within one hour. If we're doing it for you it might be up to a day while we work out and build exactly what you want.
No weeks of waiting. No complex setup. Just quick results.
6
Is it secure and compliant?
Yes. Fully GDPR compliant.
Your customer data stays protected. We follow all privacy rules.
No compliance headaches for you.
7
Who typically uses your student-support chatbot?
Any secondary school student can benefit.
Especially helpful for international students because it speaks multiple languages.
Perfect for:
- Academic help
- Organisational guidance
- School rule clarification
- 24/7 student support
8
Why don't we have our chatbot on our site yet?
As a bootstrapped company focused on delivering affordable solutions to SMEs, we're extremely efficient.
We've made the conscious choice to direct our limited resources towards enhancing the core product for our paying customers first.
Although, saying this our own website version is planned for late 2025.
Transforming Education with AI
Educational institutions—from schools and universities to online learning platforms—leverage AI solutions to manage complex processes that drive innovation and provide exceptional learning experiences.
Why Choose Our Solutions?
- Continuous Innovation: In today's fast-evolving education landscape, institutions must continuously innovate to remain competitive and deliver quality education.
- Operational Alignment: Schools, universities, and learning platforms require robust, AI-powered tools to align educational goals with budgetary and operational objectives.
- Superior Learning Experience: Our solutions enable personalised, seamless interactions that foster student success and build long-lasting relationships between educators and learners.
- Accelerated Performance: Empower your institution to streamline enrolment, enhance student engagement, and optimise academic and administrative processes efficiently.
Our SaaS AI Approach for the Education Industry
- Accelerated Innovation: Use our AI-driven curriculum and course management solutions to accelerate innovation across the educational value chain, from teaching methods to student support.
- Integrated Operational Planning: Align your institution’s strategic goals with operational and financial plans, ensuring every decision is informed by data.
- Intuitive Interfaces & Integration: Enjoy user-friendly interfaces and seamless integration with existing platforms, ensuring a smooth adoption of AI technologies.
Optimise Learning & Administration in the Cloud
- Enterprise-Wide Alignment: Coordinate academic forecasts and operational plans across the entire institution—from admissions to curriculum planning and resource allocation.
- Automated Administration: Automate repetitive processes like admissions, grading, and student progress tracking to enhance efficiency and meet student expectations.
- Enhanced Collaboration: Foster collaboration among faculty, staff, and students by integrating communication, academic management, and administrative systems.
Enhancing Student Success with AI-Powered Experiences
- Exceptional Learning Journey: Provide a superior learning experience throughout the student lifecycle—from enrolment to graduation and beyond, with ongoing support.
- Proactive Student Management: Capture, qualify, and engage students through AI-driven enrolment, personalised learning pathways, and data-driven student support systems.
- Standardised Processes: Standardise administrative processes and student services through integrated AI systems, improving both efficiency and student satisfaction
Choose your industry path to success
Learn more about how we can help you.
What is having Lauren-AI like?
Lauren-AI is our easy-to-use SaaS platform which uses enterprise-grade technology. It allows you to create, manage, and deploy a customer assistant tailored for your organisation.
What the software does:
- Shows the number of times Lauren has engaged with customers
- Shows the most popular conversations
- Gives you data about your busiest times
- Displays all conversations
- Allows you to edit Lauren's replies
- Allows your existing customer support to be ready to take control of any conversation
- Gives you creative freedom over Lauren's branding
- Allows you to select exactly what information Lauren works from.
Try Lauren-AI in the Bottom Right
No degree? No worries
Proper enterprise tech, minus the enterprise headaches. We handle the heavy lifting and tailor it to fit your business. No fuss, just results.
Security guaranteed
We protect your data to the same standards as the big corporations. GDPR compliant. No compromises.
Pricing That Bends, Not Breaks
Subscribe or pay-as-you-go. Cancel anytime, no strings attached. We're here to help you grow, not trap you.
Support That Never Sleeps
Your business runs round the clock, so do we. Friendly experts available 24/7. Call us or email us. Whatever works for you.
Our Solutions in Education
Support students and parents in 90+ languages, 24/7. All at a price that makes sense.
Our Solutions in Hospitality
Smooth bookings, instant answers, and happy guests. Integrates with your systems overnight.
Our Solutions in Wellness
Onboard clients effortlessly and answer FAQs before they’re asked. All integrated with your existing systems.
Why we're the right choice
Same Tech, Better Prices
We deliver the same high-quality tech with all the features, no gimmicks. There are no hidden extras, no surprise fees, and no premium features locked behind paywalls. Everyone gets the full experience.
Consistent, Top-Tier Support
You’ll always receive the same level of expert support to help you make the most of our services. Our friendly, helpful customer service is here for you—no matter what.
Leave the Work to Us
Want us to handle everything? No problem. You’ll enjoy all the benefits of our service without lifting a finger.
Pricing Tailored to You
Our pricing works to your advantage. Whether you prefer predictable subscription fees or the flexibility of hybrid pricing, you’ll only ever pay for what you use.
Why we're different
Industry-Specific AI
Unlike generic AI tools, we tailor the best AI tech specifically to your industry. Ensuring higher accuracy, efficiency, and relevance.
Seamless Integration
Our unified platform allows multiple of the best AI tools to work together seamlessly, ensuring smooth workflows without the need for manual data transfers between platforms.
Managed AI Services
We offer full managed services, including AI setup, ongoing maintenance, and performance optimisation, so businesses don’t need to hire in-house expertise.
Prices That Work for You
We offer businesses flexibility in choosing a pricing plan that fits their needs and budget (subscription, per-use, or pay-as-you-go), ensuring our services work best for any business.
Expert Consultancy and Support
We know that the world of AI and innovation can feel like a foreign language. So we are available for ongoing support and strategy consultation, ensuring businesses get the most out of their AI tools.
How we Compare
Customisation: Leading tech often isn't tailored to specific industries and rarely offer customisation without a large enterprise deal. We do both those things.
Support and Services: Most AI providers don’t offer hands-on setup or ongoing management without a hefty fee. Our managed services are your advantage.
Pricing: Some market leaders require expensive, long-term contracts. We make prices work for you.
UA&I Education Package
Elevate your institution’s efficiency, engagement, and innovation with our comprehensive Education Excellence Bundle. A cost-effective package combining all our education-optimised AI tools at an exclusive discount. Designed for schools, colleges, and universities, this bundle simplifies adoption while maximizing impact.
Our aspirations
Founded with a passion for innovation and a commitment to helping smaller businesses thrive, UA&I was born out of the belief that great AI shouldn’t be exclusive to large corporations.
Though we’re a start-up, we bring expertise from both the AI industry and the world of business, allowing us to offer transformative solutions that are tailored to the unique challenges and opportunities facing SMEs.
Mission
Our mission is to make advanced AI technology accessible to small and medium-sized businesses, empowering them to innovate, grow, and thrive in today’s digital landscape.
Vision
We envision a world where every business, no matter the size, can harness the power of AI to streamline operations, improve customer service, and increase profitability.
Purpose
At UA&I, our purpose is clear: to be the trusted partner that helps your business evolve with the latest AI technology, without the need for expensive infrastructure or complex integrations.