AI-powered customer assistant
Lauren

Keep customers happy around the clock and free up your team for what matters most.

Meet Lauren

Never miss another customer inquiry, even when you're sleeping.

Lauren handles your routine customer questions automatically. She's not another chatbot that frustrates customers. She's your dedicated support specialist who works around the clock.

Your customers get consistent, helpful responses. Your team handles the complex stuff that actually needs human expertise.

Ready to give your customers the support they deserve?

What is so good about Lauren?

24/7 service with no late nights

Your business runs 24/7, so Lauren does too. Set her up once, and she'll field questions while you sleep, travel, or focus on your business.

Stop losing customers before they buy

Lauren turns browsers into buyers by answering product questions instantly. Then tells you exactly what each customer needs before they call.

Focus on what only humans can do

Lauren takes care of routine customer questions automatically. Your staff focuses on growing your business instead.

Superior support for global customers

Lauren lets customer ask questions and receive nuanced answers in 160+ languages. Ensuring you don't miss a customer, because now everyone is catered for.

Satisfied customers everywhere

Lauren is not just available on your website but on your social medias, whatsapp and

Cater to every customer, not just the lucky ones

41% of customers choose live chat over phone support. Give them what they actually want, every time.

Humans when they're most needed

Lauren connects customers to your team when they need human help. Customer satisfaction happens automatically, not by accident.

One price. Every feature.

Discuss it with an ally

You don't need to be an AI expert.

Our Just AI plans give you the tech and resources to run your AI yourself.
With Managed AI, we continuously monitor, maintain and improve it for you.

We monitor

We keep an eye on how your AI is performing.

We improve

We identify ways to improve its responses and performance.

We maintain

We keep your AI aligned with your business as things change.

Just AI:

Your subscription includes everything you need to use your chosen AI tool:

✓ Resources to help with the setup
✓ Integration ready
✓ Software updates
✓ Analytics & performance dashboard

£149/month

Managed AI:

Everything in Just AI, plus:

✓ Ongoing monitoring
✓ Conversation/reply reviews
✓ Knowledge updates
✓ Continuous optimisation
✓ Workflow improvements
✓ Priority support
✓ Your dedicated Ally

£199/month

For £50 per month, you leave the tech side to us.

How could you use Lauren?

Customer support

Handle denim jacket returns, coffee maker questions, and order tracking without lifting a finger. Lauren resolves support tickets in seconds. Clear answers, happy customers, more time for you.

Global customer support

Laurenspeaks every customer's language, instantly. No more "sorry, English only", it handles inquiries in Spanish, French, Mandarin, and 160+ more languages while you sleep. One Lauren, zero language barriers.

Order queries

"Where's order #45231?" gets instant, accurate answers 24/7. Lauren checks dispatch dates, shares tracking links, and updates customers faster than any human team. Complete transparency, zero wait time.

Seamless upselling

Coffee maker buyers get descaling kit suggestions worth £5 extra revenue per sale. Lauren spots perfect upsell moments and presents offers naturally. More value for customers, more profit for you.

Lead capturing

Turn "tell me about your premium plan" into qualified leads automatically. Lauren captures interest, shares discount codes, and books demos while building your customer list. Every conversation becomes opportunity.

Every touchpoint

From Instagram DMs to website chat, one smart Lauren, every touchpoint. Your customers get consistent, helpful responses whether they message at midnight or during lunch rush. Always on, always helpful.

Lauren's Industry Roles

Education

Being optimised for education means Lauren-AI is fully able to assist any stakeholder 24/7 in 90+ different languages.

Retail & e-commerce

Your very own customer assistant that works around the clock to help upsell, answer FAQs and anything else you can think of.

Hospitality

Help support potential customers and provide a relaxing enjoyable approach to customer support. Lauren can even book, alter and cancel arrangements when asked to by customers.

Wellness

Lauren can make changes to accounts and bookings when asked to by customers. As well as answer FAQs