Pilot Program: Albert

We're seeking innovative partners in Education to pioneer Albert. Our next-generation student-support platform.

Meet Albert

Albert is an intelligent support system that revolutionises student assistance.

Albert provides students with 24/7 conversational support in 130 languages, delivering instant, staff-approved guidance across course content and course organisation.

Seamlessly integrated with your existing educational platforms, Albert ensures consistent, accurate support using only approved material. Allowing your educators to concentrate on inspiring and developing each student's potential.

What is so good about Albert?

24/7 instant support

Albert delivers continuous academic support, ensuring students receive instant, accurate answers 24/7 without placing additional burden on your teaching staff.

Whether its time-zone differences or all-nighters, learning never sleeps, and now, neither does student support.

Superior support for second language students

Break through language barriers by providing instant, accurate, nuanced answers across 130+ languages.

Albert enables students to access course information and ask questions in their native language. Ensuring an inclusive learning environment where every student can confidently participate and understand course content.

Allow your educators to focus on what matters most

Albert efficiently manages routine student queries for example lesson schedules and locations. Freeing educators to focus on high-impact teaching and mentoring.

Reduce out-of-hours demand on educators

Albert solves student queries instantly, so educators focus on inspiring, not inboxes. Students get instant help; teachers ditch burnout, reclaim evenings, and return refreshed to mentor.

Spot student struggles at a glance

Albert provides educators with insights that highlight recurring questions and gaps, so they can adapt lessons and develop student understanding further than ever.

One size fits some, that's why we adapt to everyone

From simplified language for younger learners to advanced discussions for higher education, plus dyslexia-friendly understanding. Sophisticated inclusion that doesn't feel complicated.

Your students' safety isn't optional. It's built-in.

Albert automatically flags concerning queries, instantly alerting and allowing for a live transfer to the designated staff. Because keeping learners safe shouldn't be an afterthought.

How the programs work

1.

Apply

Complete our brief, 3-minute application.

We will review your submission and reach out within 3 working days to discuss how our products can revolutionise your business.

2.

Use the tool

Either build it yourself or leverage our complimentary managed service for a turnkey implementation.

3.

Provide Feedback

We want to hear from both the users in your company and the decision makers seeing the results. This will take the form of:

Occasional requests: The odd request for feedback/testing.
Bi-weekly: Interviews (30 minutes each).
Monthly: Surveys (5–7 questions).

One price. You choose the scope.

What's in it for you?

Completely free set-up

The expert set-up will be done completely for you for free.

Free support during and for 3 months after

We're extending a waiver of these costs for the duration of the pilot-program and for 3 months following, as our way of saying thank you for your pioneering support.

Early access

Be part of a small exclusive community with pre-launch access to the next generation of customer support technology before it becomes available to the entire market.