Hospitality Solutions
Our AI solutions drive digital transformation and growth by revolutionising guest experiences with hyper-personalised, AI-powered interactions, streamlined workflow automation, and proactive internal agents.
Find hospitality solutions by sector
Bars & restaurants
Empower your team to deliver exceptional service and boost efficiency to turn tables quicker and cut costs.
Hotels & accommodation
Optimise operations with integrated staff scheduling and real-time insights to anticipate and exceed guest expectations.
Discover hotel & accommodation solutions
Sports & entertainment venues
Reliable AI systems for your entire venue, rain or shine, powered by the world’s most secure cloud platform.
Discover venue solutions
UA&I Hospitality Products
Developed in collaboration with industry leaders, our hospitality products delivers 24/7 AI customer assistance in 90+ languages, highly effective makreting and advertising solutions, staff assistants and automated workflows. All backed by 99.9% uptime and cutting-edge security.
AI customer assistant
Lauren-AI
✓ Automatic human handover
✓ Seamless integration with current systems
✓ Personalised experiences
✓ Omnichannel customer loyalty (website, social media, SMS)
✓ Optimised to hospitality & excellent customer service
Enhance engagement with customers through Lauren-AI. Deliver instant, accurate, and polite responses in 90+ languages.
Ensuring 24/7 support while fostering inclusivity and global reach effortlessly.
Hybrid AI & human marketing
UA&I Marketing
✓ AI-Driven Efficiency, automates budget allocation, and performance tracking.
✓ Expert crafted marketing
✓ Managed by experts
We revolutionise advertising creation by fusing AI precision with human ingenuity. Our platform automates data-driven tasks (audience targeting, performance analytics, and A/B testing) while integrating our creative team’s expertise.
Ads that marry algorithmic efficiency with authentic human connection, scaling creativity without sacrificing soul.
AI staff assistant
Leo-AI
✓ Instant support for staff
✓ Secure, compliance-aligned operations (GDPR, institutional policies)
✓ Seamless integration with existing systems (CRM, HR platforms)
✓ Efficiency-driven outcomes (time savings, error reduction)
Empower staff with Leo-AI, an internal hospitality optimised agent, resolving queries, and delivering real-time insights.
All while integrating securely with existing systems to reduce administrative burdens and boost efficiency.
Workflow automation
StoreFlow-AI
✓ Reservation reminders
✓ Staff Task Automation (restocking tasks, generates shift schedules)
✓ Multi-Channel Inventory Sync
✓ Returns & Refunds
✓ Data Unification
Transform academic operations with StoreFlow-AI, an adaption of Auto-mate. It is a retail & e-commerce-tailored workflow automation service that seamlessly integrates with existing systems (Shopify, HubSpot, QuickBooks, ShipStation, etc) to automate enrollment, attendance tracking, resource allocation, and compliance reporting.
Enhance every interaction, from welcoming new guests to fostering repeat visits
Superior Guest Experience
Have 24/7, 130+ language existing and prospective student, parent support for prices that work for you.
Spend time on your guests, not admin
Empower your staff with Auto-Mate so they spend time on bringing value to guests, not doing repetitive tasks.
Stay at the front
With our AI solutions you can reamin as competitive as possible with innovation across your entire hospitality value chain. From booking to check-out and post-stay engagement.
Why Choose UA&I?
1
Cutting-Edge Tech, Simplified
Powerful tools that work for you, not the other way around. Real-time support included. No PhD required.
2
Launch in 30 Minutes. Seriously.
Guided setup, one-click integrations, and zero jargon. Start transforming your business by morning break.
3
Only Pay for What You Use
Predictable subscriptions or usage-based billing. Scale up, scale down, or cancel. No guilt, no games.
4
Cancel or Change Anytime
Pivot your plan in seconds. We’re here for your growth, not to trap you in fine print.
5
Support That Matches Your Needs
Choose DIY guides, hands-on coaching, or a personal concierge. We’re in your corner, never your way.
6
Security You Can Trust
Enterprise-level security and compliance, so you can focus on business, not breaches.
Inside UA&I
Our Pilot Program
To make sure our tools are as good as they can be we have a pilot program. Where our innovators help us shape the future of tech.
Vision & mission
Our vision is of a world where SMEs can use the same tech the big players do. Our mission is to make it happen.
About
Learn about what makes us, us. Who we are. Where we come from. Why we're the right choice for you.
Contact
Sales: sales@uaandi.com
Technical support: help@uaandi.com
Press & media: media@uaandi.com